Legal
Sub-processors
Last updated: 14 October 2026
Legal
Last updated: 14 October 2026
These are the third parties that may handle personal information when we provide our services. Our Data Processing Terms explain how we manage them and how we notify customers of changes.
| Provider | Purpose | Location |
|---|---|---|
| Amazon Web Services Australia Pty Ltd | Cloud hosting: application servers, databases, file storage, backups, email delivery, sign-in and security monitoring | Australia (Sydney). Content delivery and firewall logs: global / United States |
| Cloudflare, Inc. | Turnstile spam and bot protection on web forms (IP address and browser signals only) | Global network, including the United States |
| Synergy Wholesale Pty Ltd | Business email hosting for our own mailboxes, including enquiries and support requests | Australia |
| GitHub, Inc. | Source code hosting and automated builds. No customer data is stored there. | United States |
These are not our sub-processors. A customer decides to use them, under its own agreement with the provider, and our software passes data to them on the customer's instructions.
| Service | How it is used |
|---|---|
| Property portals (realestate.com.au, Domain, REIWA, Homely) | Real estate CRM customers who connect a portal send listings to it and receive enquiries from it |
| Microsoft 365 / Dataverse and Adobe Acrobat Sign | Where we install software in a customer’s own Microsoft 365 tenant, data stays in that tenant under the customer’s own agreement with Microsoft |
| Screening and verification providers | Where a customer chooses to connect a sanctions, PEP or identity screening provider, the customer’s data is sent to it under the customer’s own account |
To be told about changes to this list, email consulting@montra.com.au.