Privacy Policy

Montra Pty Ltd ('Montra', 'we', 'us', or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We collect personal information you provide directly to us, including your name, email address, phone number, company details, and any information you submit through our contact form.

We may also collect technical information automatically when you use our website, including your IP address, browser type, pages visited, and time spent on each page. This information is collected through standard web technologies and analytics tools.

2. How we use your information

We use the personal information we collect to:

• Respond to your enquiries and provide you with information about our services
• Deliver and improve the services we provide
• Communicate with you about ongoing projects and engagements
• Send you relevant updates and information where you have opted in to receive them
• Meet our legal and regulatory obligations

3. Disclosure of your information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as hosting providers and analytics platforms. These providers are required to keep your information confidential and secure.

We may also disclose your information where required or authorised by law, or where we believe disclosure is necessary to protect our rights or the safety of others.

4. Data storage and security

We take reasonable technical and organisational steps to protect your personal information from misuse, loss, unauthorised access, modification, and disclosure. Our systems are maintained in accordance with current industry practices.

Please be aware that no method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and analytics

We may use cookies and third-party analytics tools to understand how visitors interact with our website. This helps us improve the user experience and the effectiveness of our content. Cookies are small text files stored on your device by your browser.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

6. Access and correction

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to ask us to correct any information that is inaccurate, out of date, incomplete, or misleading.

To make such a request, please contact us using the details at the end of this policy. We will respond within a reasonable timeframe and in accordance with our obligations under the Privacy Act.

7. Third-party links

Our website may contain links to external websites and services operated by third parties. We are not responsible for the privacy practices of those websites and recommend you review their privacy policies before providing any personal information.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on this page, along with the date it was last updated. We encourage you to review this policy periodically.

9. Contact us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us at consulting@montra.com.au.